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School agreement

The agreement between SkilledLadder and a school with a school account: requests from readers, what they cost, and how your school may use them.

On this page
  1. Agreeing to this agreement
  2. What SkilledLadder is and isn’t
  3. Opening and running the school account
  4. Your school’s listing
  5. What a request is
  6. What your school gets, and what it doesn’t
  7. What your school may do with a request
  8. Keeping reader details safe
  9. What your school pays
  10. Invoices and paying
  11. Reporting a request
  12. The monthly cap, and turning requests off
  13. Rules for how your school uses the site
  14. Rules for schools that take federal student aid
  15. Stopping, suspending and ending
  16. What SkilledLadder promises, and what it doesn’t
  17. Liability
  18. Claims your school covers
  19. Changes to prices and to this agreement
  20. Problems and disputes
  21. Notices
  22. The rest of the agreement
  23. Contact

Agreeing to this agreement

This agreement is between FLOWEREH INC., a company incorporated in Canada, based in Ontario, which runs SkilledLadder, and the school named in the box you ticked. In this agreement, “SkilledLadder” means FLOWEREH INC. and the site. “Your school” and “the school” mean the school named in the box. “You” means the person who ticks the box.

When you open a school account, with a password or with Google, you tick “I agree to the school agreement for” your school. By ticking, you agree to this agreement for the school. You don’t agree for yourself. Ticking the box is a signature, and the school agrees to sign this way. You confirm that you work for the school, and that you are allowed to agree for it or that someone at the school who is allowed has said yes. If you aren’t sure, don’t tick the box. Ask the person at the school who signs contracts.

The agreement starts when you tick the box on the page that opens the school account. The box on the form asking to join isn’t this agreement, and a school isn’t bound by it. Right after you tick, SkilledLadder emails the agreement, as it reads that day, to the email that opens the account. The agreement runs until the school or SkilledLadder ends it, as the section on stopping, suspending and ending says. SkilledLadder keeps a record of who agreed, for which school, which version, and when.

The short version

Who runs it
FLOWEREH INC., a company incorporated in Canada, based in Ontario.
Listing
Free. A program is listed because the state lists it. Your school can send a correction, but can’t change the figures or take a program off the site.
A request
A reader presses Request info, ticks a box and sends a name, an email, and a phone number and a question if they want. It goes to your school only.
Price
$40 a request, in US dollars, the same for every program. Never a fee for an enrollment, a start, a completion or a graduate.
First invoice
A $400 credit. If the invoice is under $400, the unused credit carries over to the next invoices until it is used up.
Billing
One invoice a month, by email, on the 1st, with a link to pay it. No setup fee and no minimum term.
Not billed
A repeat within 90 days, spam or a fake request, a request from someone under 18, and a request sent from a page that still showed Request info as your school reached its cap.
Monthly cap
Your school sets it, from 1 to 500 requests.
Stopping
Turn requests off at any time. The listing stays.
Unpaid invoice
Requests stop until it is paid. The listing stays.
Reader details
Use them only to answer the reader. Honor STOP and unsubscribe. Never sell, share or rent them.
Law
The laws of Ontario. Disputes go to the courts of Ontario.

What SkilledLadder is and isn’t

SkilledLadder is a free website. It tells readers what a skilled trade costs, pays and requires, state by state. SkilledLadder is paid by schools that choose to receive requests from readers.

SkilledLadder isn’t a school, a recruiter, an admissions office or an agent of your school. It doesn’t contact readers for your school. It doesn’t decide who your school accepts. It doesn’t promise any number of requests, replies, enrollments or starts.

The $40 pays for delivering a request. It doesn’t depend on what the reader does next. Your school doesn’t report enrollments, starts, completions or aid to SkilledLadder, and SkilledLadder doesn’t ask. SkilledLadder doesn’t ask your school what a reader did after a request. Nothing a reader or a school does after delivery changes a price, a cap or a credit.

Opening and running the school account

Opening an account

SkilledLadder opens a school account only after it checks by hand that the work email of the person asking belongs to the school. It checks against the school’s website. Free email domains, such as Gmail, can’t be used. The email that opens the account has a link to set a password and this agreement. The link works once, for 24 hours.

People on the account

Every person has one SkilledLadder account, with school access added to it. The terms and the privacy policy cover each person’s own account.

There are two roles:

  • Admin: sees requests, sends corrections, and changes billing, the cap and the team.
  • Member: sees requests and sends corrections.

A school account always has at least one Admin. An Admin can invite people, but only at the school’s own email domain. Removing someone ends their access at once. Their own SkilledLadder account stays.

Your school’s responsibility for its people

Your school is responsible for everything its Admins and Members do on the school account, and for what they do with the requests they see. Each person must use their own sign-in and keep their password to themselves. Nobody may share a sign-in.

Your school must remove a person from the account on the day they stop working for the school or stop needing access.

If your school learns that someone used a sign-in without permission, it tells SkilledLadder at info@skilledladder.com the same day, and resets the password.

Keeping the details true

Your school must keep its billing address and its request addresses current. It must give SkilledLadder true details when it asks to join, and tell SkilledLadder if they change.

Your school’s listing

A program is on a SkilledLadder school list because the state lists it. In Washington, that is Career Bridge, the state’s training directory, and the approved list of the Department of Labor & Industries (L&I). Listing is free. Nothing in this agreement changes that.

The figures come from the state. Your school can’t edit them. It can send a correction with a link to the state’s record. SkilledLadder checks the correction against that record. SkilledLadder shows what the state publishes. If the state’s record is out of date, your school must ask the state to update it. SkilledLadder can decline a correction it can’t check, and says why.

Your school can’t take a program off the site, because the state’s records are public. It can turn requests off. The listing then stays as the state publishes it.

Payment never changes the order of a list or any figure. There are no featured places. The order comes from the sort the reader picks. Turning requests on or off never moves a program on the list.

If the state stops listing a program, or the program loses a state approval it needs, SkilledLadder can turn requests off for that program. It tells the school by email.

Your school must tell SkilledLadder if it loses an accreditation or an approval that its listed programs need.

SkilledLadder can show your school’s name, and the name of each program, as the state publishes them. Your school must not use the SkilledLadder name or logo in a way that suggests SkilledLadder backs it or its programs. SkilledLadder doesn’t endorse any school.

When your school sends a correction, it lets SkilledLadder use it to improve the site, without paying for it. Your school promises it has the right to send what it sends.

What a request is

A reader presses Request info on one of your school’s programs. The reader gives a name and an email. The reader can also give a phone number and a question. Nothing is sent until the reader ticks the box that says “I’m 18 or older. Send my name, email, phone and question to” your school, and presses Send to the school.

The page next to the phone number says: “If you give it, you agree that” your school “may call or text you about your question. Reply STOP to stop texts.”

The reader sees a “Paid listing” tag next to Request info. The page tells the reader that your school pays SkilledLadder for each request.

A reader must be 18 or older to send a request. SkilledLadder doesn’t knowingly send your school a request from someone under 18.

How a request is delivered

A request is delivered when SkilledLadder emails it to the addresses your school picked, and shows it in the school account. Your school must pick at least one address. A request is billed once it is delivered, unless a rule in this agreement says it isn’t. If an email bounces or your school’s system blocks it, the request is still in the school account, and it is still delivered and billed. SkilledLadder emails the school’s Admins when a request bounces, so the school can fix the address. Your school must make sure its mail system lets SkilledLadder’s emails through.

SkilledLadder is not part of what happens after delivery. Your school replies to the reader directly. SkilledLadder never emails a reader about a paying school, and that includes alerts.

A reader can tell SkilledLadder that your school didn’t answer within 5 business days. SkilledLadder counts these reports for each school and shows your school its count in the school account. SkilledLadder may tell your school which requests a report is about. A report doesn’t change a price, a cap or a credit.

What your school gets, and what it doesn’t

Your school gets exactly what the box names: the reader’s name, email, phone number if given, and question if given. It also gets the program the reader asked about, and when the request was sent. It gets nothing else. It doesn’t get the reader’s saved programs or the page the reader came from.

A request goes to your school only. SkilledLadder never resells it and never passes it to another school.

Your school can see requests in the school account. It can download them as a CSV file while SkilledLadder still keeps them, which is 90 days at most. Every request your school gets by email, and every file it downloads, is the school’s own copy. Your school’s privacy policy covers its copy.

The reader chose to send the details to your school, and chose which school. Your school gets them as the reader’s own request. SkilledLadder doesn’t sell them to your school. Your school must have a privacy policy that covers the details, and must follow it.

What your school may do with a request

A reader sent the request so that your school would answer. Your school may use a reader’s details only for these things:

  • to answer the reader’s question;
  • to tell the reader about your school’s programs, as the reader asked;
  • to keep the records the law requires.

Your school must also follow these rules:

  • Stop contacting a reader who says stop, unsubscribe or don’t contact me. Do it at once, and in any case within the time the law allows.
  • Call or text only if the reader gave a phone number, and only about the reader’s question. Follow the federal and state do-not-call rules and calling-hour rules that apply to the call or text. Say who your school is. Honor STOP, and any other plain way a reader says to stop, right away.
  • Don’t use an automatic dialer, a prerecorded voice or a bulk text tool on a reader unless your school has any extra consent the law requires for that, which it must get itself. The consent in the box doesn’t promise more than it says.
  • Send email only as the law allows. That includes saying who your school is, giving its postal address and honoring unsubscribe.
  • Don’t sell, share, rent or trade a reader’s details. Don’t pass them to a lead buyer or an ad network. Your school may let a service provider that works only for the school handle them, if that provider is bound to follow the rules in this section.
  • Don’t add a reader to a list or a campaign that has nothing to do with their question and your school’s programs.
  • If your school learns that a reader is under 18, stop contacting the reader about your programs, report the request as under 18, and delete the reader’s details unless the law says to keep them.
  • Follow every law that applies to your school’s contact with a reader. That includes federal and state laws on calls, texts, email, telemarketing, privacy and consumer protection.

A reader sends a request because the reader chose to. SkilledLadder doesn’t sell reader details to your school. The fee is for delivering requests.

If SkilledLadder asks, your school must say how it uses and protects the reader details it received, and show it follows this section. SkilledLadder asks only if it has a reason to think a rule was broken.

Your school keeps its own record that a reader agreed to be called or texted. It must not rely on SkilledLadder to keep one. SkilledLadder keeps a reader’s details for 90 days only. It keeps the words of the box and of the note next to the phone number, with the date each version began, for 5 years. On request, it will say what they said on the date of a request.

Your school has read the words of the box and the note next to the phone number. They are the same for every reader. Your school decides for itself whether they are enough for the calls and texts it makes, and it gets any further consent itself. SkilledLadder doesn’t make calls or texts for your school, and doesn’t promise that the box is enough for any call or text your school makes.

Keeping reader details safe

Your school must keep the reader details it receives secure. It must use reasonable safeguards, and safeguards that suit how private the details are. At the least, it must:

  • let only the people who need the details see them;
  • keep them in systems protected by passwords or stronger sign-in;
  • keep downloaded files and emails in places only authorized people can open;
  • delete or de-identify them when it no longer needs them, as its own privacy policy and the law say.

If your school learns that reader details it got from SkilledLadder were lost, stolen or seen by someone who shouldn’t have seen them, it must tell SkilledLadder at info@skilledladder.com within 72 hours. The email must say what happened and what details were affected. Your school is responsible for telling readers and regulators, as the law requires, about the copy it holds.

If SkilledLadder learns that a breach affects requests it holds, or the school account, it tells the school’s Admins by email as soon as it can, and in any case within 72 hours after it confirms the breach, unless the law or a law-enforcement agency says to wait.

When a reader asks to delete their details

SkilledLadder deletes its own copy of a request when the reader asks. A request the reader asked SkilledLadder to delete is still delivered and still billed. SkilledLadder can pass the reader’s request to delete to your school. When a reader asks your school to delete, correct, or give back their details, your school must do it as the law and its own privacy policy say, and without charge.

What SkilledLadder keeps

SkilledLadder keeps a request’s reader details for 90 days, so it can bill. It then deletes them and keeps only the school, the program and the date. The privacy policy says more. SkilledLadder keeps requests, and the names and emails on the school account, with the services the privacy policy names, in the United States. The services SkilledLadder uses to run the site keep their own records for a time, as the privacy policy says.

What your school pays

Price
$40 a request, in US dollars. The same for every program.
Never charged
A fee for an enrollment, a start, a completion or a graduate.
Setup fee
None.
Minimum term
None.
Invoice
One a month, by email, on the 1st, for the requests of the month before.
First invoice
A $400 credit.

Every request that is delivered is billed at $40, unless the section on requests that aren’t billed says it isn’t. Your school pays for a request even if it never reaches the reader, or never gets a reply, or the reader never enrolls.

Your school owes SkilledLadder only for requests delivered while requests are on. If the school’s money for this ends, it turns requests off, and nothing more is owed.

The $400 credit

The first invoice that bills a request has a $400 credit on it. If that invoice is under $400, the unused credit carries over to the next invoices until it is used up.

The credit has no cash value. It can’t be paid out, refunded or moved to another school. It ends when the school account closes. A school gets the credit once. “A school” here means the whole institution, with all its campuses and units. A school that closes its account and opens another, or opens one for another campus or unit, doesn’t get it again. The credit comes off the fee before any tax is added.

Requests that aren’t billed

SkilledLadder doesn’t bill:

  • a repeat request from the same email for the same program within 90 days;
  • spam or a fake request;
  • a request from someone under 18, and SkilledLadder deletes its details;
  • a request sent from a page that still showed Request info as your school reached its cap. It is delivered, not billed.

A request is spam or fake if the reader’s name or email isn’t real, if someone other than the reader sent it, if a bot or script sent it, or if it is an advert or has nothing to do with the school’s programs. A request that your school sent itself, or asked someone to send for it, is fake.

SkilledLadder decides in good faith whether a request is one of these. If your school disagrees, it can dispute the line, as the section on invoices and paying says.

Taxes

The $40 doesn’t include taxes. SkilledLadder adds a tax to the invoice where the law says it must. Your school pays it. If your school is exempt from a tax, it must send SkilledLadder the proof before the invoice, and SkilledLadder then leaves the tax off.

Invoices and paying

SkilledLadder emails one invoice a month on the 1st. The first invoice comes on the 1st of the month after your school’s first request. The email goes to the billing address on the school account, and has a link to pay it. Your school can change the billing address on the Team page. An Admin can do that.

An invoice is due 30 days after its date. A late fee isn’t added. The month ends, and the 1st falls, in Eastern Time. Invoices are in US dollars. Payments go through Stripe, the payment service SkilledLadder uses. The link in the invoice email opens the invoice on Stripe, which shows how your school can pay. Your school pays any bank fee on its side.

If an invoice is still unpaid after its due date, requests stop until it is paid. The listing stays. SkilledLadder emails the school’s Admins before it stops requests. If an invoice stays unpaid for 60 days after its due date, SkilledLadder can close the school account.

If your school disagrees with an invoice

Your school can dispute a line on an invoice by writing to info@skilledladder.com within 30 days of the invoice date. The email must name the line and say why. Your school must pay the part it doesn’t dispute by the due date. While a dispute is open, the disputed part doesn’t count as unpaid. SkilledLadder reads the dispute and writes back within 30 days. After 90 days SkilledLadder no longer holds a reader’s details, so it decides on the school, the program and the date it still holds. If it agrees, it takes the amount off the invoice, or off the next one.

Reporting a request

Your school can report a request until that month’s invoice is sent. In the school account, it picks why:

  • spam or a fake request;
  • a repeat of an earlier request;
  • the person says they’re under 18;
  • something else.

Spam, a repeat or a request from someone under 18 isn’t billed. Other reasons don’t change the bill. SkilledLadder reads every report and emails the answer to the person who sent it.

A report sent after the invoice is sent can still be sent as a dispute. A request from someone who says they’re under 18 is not billed, whenever the report comes in. If the school has already paid for it, SkilledLadder takes the fee off the next invoice.

Your school must not report a real request as spam to avoid paying. If it does so more than once, SkilledLadder can bill the requests and can close the school account.

The monthly cap, and turning requests off

The monthly cap

Your school sets a cap on requests a month, from 1 to 500. At the cap, Request info and the Paid listing tag hide on all your school’s programs until the 1st of the next month. A program’s place on the list never moves.

A request sent from a page that still showed Request info as your school reached the cap is delivered, not billed. Billed requests count toward the cap, and so does a request that is reported and still being checked. A request that turns out to be spam, a repeat or from someone under 18 stops counting. An Admin can change the cap at any time. A new cap starts when it is saved.

Turning requests off

Your school can turn requests off for one program, or for the whole school, at any time. The listing stays. The last invoice covers requests up to that day. SkilledLadder sends it on the 1st of the next month, as usual. Your school can turn requests on again later.

Rules for how your school uses the site

Your school must not:

  • send a request to itself, or ask someone to send one for it, or use a bot or a script, to make a request or to change a report’s outcome;
  • send a test or a fake request, unless it wrote to SkilledLadder first. SkilledLadder can then mark that request not billed;
  • send anything to a reader through the site that is not an answer to the reader’s request;
  • try to get into another school’s account, or any other account;
  • attack, overload, probe or get around the limits of the site, or copy it in bulk;
  • use the site to break the law, or to harass or deceive anyone.

If a request your school sent itself is billed, SkilledLadder takes the fee off the invoice, or off the next one. If the school does it again after SkilledLadder tells it to stop, SkilledLadder can close the school account.

Rules for schools that take federal student aid

Many schools on the site take federal student aid under Title IV of the Higher Education Act. This section applies to every school that does.

Your school’s own compliance is its own job. SkilledLadder doesn’t recruit, admit or enroll anyone for your school, and the fee isn’t for that. The fee is the same for every program and doesn’t change with whether a reader enrolls, starts, finishes or gets aid. Your school must not pay or reward SkilledLadder, or any person at SkilledLadder, based on enrollments, starts, completions, or aid. Your school must not ask SkilledLadder to recruit, admit or enroll anyone for it.

What SkilledLadder is paid is the flat fee for each request, and nothing else. It never goes up or down because of an enrollment, a start, a completion, a graduate or aid. SkilledLadder takes no part in your school’s decision to admit or enroll anyone.

Your school promises that:

  • how it pays and rewards its own people for contacting readers follows the rules on incentive compensation in the Higher Education Act and its rules, and each state’s rules;
  • what it tells readers about its programs, costs, results, aid and jobs is true and not misleading, and follows federal and state rules on advertising and recruiting;
  • it has the approvals each program needs to operate, including accreditation and state authorization;
  • it pays $40 a request as a fee for delivering requests, and not as a payment for any result.

Your school must tell SkilledLadder at once if a regulator tells it that paying SkilledLadder for requests breaks a rule. SkilledLadder can then turn requests off. Nothing in this agreement lets or asks SkilledLadder to do anything that a school isn’t allowed to pay a recruiter to do.

Stopping, suspending and ending

Your school can stop at any time

There is no minimum term. Your school can turn requests off at any time. To close the school account, an Admin writes to info@skilledladder.com. The last invoice covers requests up to the day requests stopped. Any unused credit ends.

SkilledLadder can stop or suspend

SkilledLadder can turn requests off, or suspend or close the school account, if:

  • an invoice stays unpaid, as the section on invoices and paying says;
  • your school or someone on its account misuses reader details, or breaks the rules on how to use them;
  • your school breaks another part of this agreement, and doesn’t fix it within 10 days after SkilledLadder emails it;
  • the law, a court or a regulator says it must;
  • keeping the account open puts readers, the site or another person at risk.

For a breach that can’t be fixed, or that puts readers at risk, SkilledLadder can act at once. SkilledLadder emails the school’s Admins and says why, unless the law or someone’s safety stops it from doing so.

SkilledLadder can also end this agreement without a reason, by emailing the school’s Admins at least 30 days ahead. It then bills the requests up to the end date.

What happens next

The listing stays for as long as the state lists the program. If the state stops listing it, the listing comes off the site at the next update. Requests already delivered stay delivered and billed. SkilledLadder doesn’t refund a fee for a delivered request. Your school keeps the requests it got, and the rules on how to use and protect them still apply.

What keeps applying

These parts keep applying after the agreement ends: what your school owes, what it may do with reader details, keeping them safe, claims and liability, problems and disputes, and notices.

What SkilledLadder promises, and what it doesn’t

SkilledLadder promises to deliver each request as described in this agreement, to bill as described, and to use reader details only for the purposes the privacy policy names.

SkilledLadder provides the site and the school account “as is” and “as available”. As far as the law allows, it makes no other promise. It doesn’t promise any number of requests, any reply rate, any enrollment or any result. It doesn’t promise that the site always works, that email always arrives, or that a figure from the state is right. The site can be down for repairs or for reasons outside SkilledLadder’s control.

Your school promises that it is lawfully operating, that it can agree to this agreement, and that what it sends SkilledLadder is true.

Liability

As far as the law allows, neither side is liable to the other for lost profit, lost enrollments, lost data, or any indirect or consequential loss. That is so even if it was told the loss could happen.

As far as the law allows, the most either side owes the other for all claims together is the fees the school paid or owed SkilledLadder in the 12 months before the claim, or $1,000, whichever is more.

These limits don’t apply to:

  • fraud, or harm caused on purpose;
  • what each side owes under the section on claims your school covers;
  • either side’s use of reader details against this agreement, and for SkilledLadder, against the privacy policy;
  • the fees your school owes;
  • anything else the law doesn’t let a side limit.

SkilledLadder isn’t responsible for what happens between your school and a reader after a request is delivered.

Claims your school covers

If someone makes a claim against SkilledLadder because of any of the following, your school pays for the claim. That includes a judgment, a fine, a settlement your school agreed to, and reasonable legal costs:

  • how your school contacted a reader, or used a reader’s details, including under laws on calls, texts, email, telemarketing, privacy and consumer protection;
  • what your school told a reader about its programs;
  • your school’s compliance with the rules for schools that take federal student aid, including incentive compensation;
  • a correction or other content your school sent that it had no right to send.

SkilledLadder tells your school promptly about the claim. Your school can take the lead in defending the claim, if it wants to. It doesn’t settle the claim in a way that says SkilledLadder is at fault, or that costs SkilledLadder anything, without SkilledLadder’s yes. Your school doesn’t cover a claim caused by SkilledLadder’s own acts or its own breach of this agreement.

SkilledLadder covers a claim against your school by a reader who says SkilledLadder sent the reader’s details to your school without the reader ticking the box, or sent them to a school the reader didn’t pick. The same steps apply, with the sides swapped.

If the law of your school’s state doesn’t let a public school give this promise in full, the school gives it as far as that law allows, and the rest of this agreement stays the same.

Changes to prices and to this agreement

Prices

SkilledLadder can change the price. The price is always one flat amount for each request, the same for every program. It never depends on an enrollment, a start, a completion, a graduate, aid or any other result for your school. SkilledLadder emails the school’s Admins at least 30 days before a change. The new price applies only to requests delivered after it starts. The school can turn requests off before then, with nothing owed for the change.

This agreement

SkilledLadder can change this agreement. For a change that matters to your school, SkilledLadder emails the school’s Admins and puts a notice on the page at least 30 days before the change starts. A change that only fixes a typo or follows a new law can start at once. If your school doesn’t agree to a change, it can turn requests off and close the account before the change starts, with nothing owed for the change. If an Admin ticks a box to accept the change, or the school keeps requests turned on after the change starts, the changed agreement applies from the start date.

For a public school, a change that adds a cost or a duty applies only after an Admin accepts it in the school account. If the Admin doesn’t accept it, SkilledLadder can end this agreement on 30 days’ email, as the section on stopping, suspending and ending says. A change never applies to a request delivered before it starts.

Problems and disputes

Start with an email

If your school has a problem, write to info@skilledladder.com first. Say what happened and what the school wants. SkilledLadder will try to sort it out. Give it 30 days before the school takes the problem anywhere else.

Either side can go to court at once to stop the misuse of reader details or of the site.

The law that applies

This agreement is governed by the laws of Ontario and the federal laws of Canada that apply there. A dispute about it goes to the courts of Ontario.

If your school is a public college or another public body, and the law of its state doesn’t let it agree to the laws and courts of Ontario, then for that school the laws of that state apply to this agreement, and a dispute goes to the state courts that law names. The rest of this agreement stays the same.

Notices

SkilledLadder sends a notice to your school by email to the Admins of the school account and to the billing address. A notice by email takes effect on the next business day after it is sent, unless SkilledLadder gets word that it bounced. If it bounced, SkilledLadder tries the other addresses on the school account. Your school sends a notice to SkilledLadder by email to info@skilledladder.com.

Your school agrees to get notices and invoices by email. SkilledLadder doesn’t need to send them on paper.

The rest of the agreement

The whole agreement

This agreement, the terms and the privacy policy are the whole agreement between your school and SkilledLadder about the school account and requests. The agreement governs your school. The terms govern each person’s own SkilledLadder account. If the agreement and the terms disagree about requests, billing or reader details, this agreement wins. The privacy policy covers what SkilledLadder keeps about readers and about the people on the account.

A purchase order, a vendor form or a school policy that your school sends doesn’t change this agreement, even if SkilledLadder doesn’t object to it. Only an email from SkilledLadder that names the change does.

Public schools and public records

If your school is a public body, it may share this agreement and its invoices as its public-records law requires. If someone asks the school for reader details it holds, the school answers under its own law, and protects the details as that law allows.

Who is who

Your school and SkilledLadder are separate. This agreement doesn’t make either one the partner, agent or employee of the other. A reader isn’t a party to this agreement, and a reader’s rights under the law stay.

Passing the agreement on

Your school can’t pass this agreement or the school account to someone else without SkilledLadder’s written yes. SkilledLadder can pass the site and this agreement to a new owner. The new owner must follow the privacy policy and this agreement. SkilledLadder emails the school’s Admins at least 30 days before.

Things outside anyone’s control

Neither side is in breach for a delay or failure that comes from something outside its control, such as a power or internet outage, a failure of a service the site depends on, an attack on the site, fire, flood, war, a strike or a government order. Money already owed is still owed.

If part doesn’t work

If part of this agreement can’t be enforced, the rest still applies. If SkilledLadder or your school doesn’t enforce a part at one time, it can still enforce it later.

Contact

Company
FLOWEREH INC.
Address
301-4900 Bathurst St, North York ON M2R 1X6, Canada

Last updated October 26, 2026 · Questions: info@skilledladder.com · Privacy